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The vocabulary used across the platform — especially how a course shell differs from a course section.

Update your profile, change your password, and set notification preferences.

You were emailed a link to set a password and keep your records after leaving the company.

How to verify a badge or certificate issued by The CoiL Learning Center.

Who counts as a mentor, what My Apprentices lets you do for the apprentices assigned to you, and what stays with apprenticeship staff.

Earn TechStyle points for credited ETP training, see them on ETP Training, and — for staff — set amounts and send points to the TechStyle store.

What counts toward the yearly ETP training requirement, who sees which view, how to send coursework reminders, the organization import that fills company, location, department and supervisor, and what staff set up so trainings can count.

How to earn digital badges, view your wallet, and share credentials.

Browse, register, and manage your event registrations.

Enroll in courses, track your progress, and complete assignments.

Where a required waiver shows up, what it locks until you sign, and how to sign it.

Browse the published Training Catalog and record your acknowledgment that you have reviewed it.

Author, edit, and group reusable quiz questions and OJT/RTI competencies in one place.

Upload quiz questions in bulk using a CSV file in the course builder.

Build assignment rubrics in bulk by uploading a CSV file.

Format your course pages, descriptions, and announcements using Markdown.

How to take a quiz, time limits and attempts, scoring, and instructor-reviewed questions.

Sessions generate from the section schedule; marks autosave; tardies and early departures deduct clock hours per the System Policy or a per-section override.

The gradebook in syllabus order — open a submission to grade it (Pass or Fail for a Pass/Fail assignment), read a quiz attempt question by question, score written answers in place, and grade discussion posts.

When submissions close, giving a student an extension, the close-out review that posts final grades, Incompletes, grade changes and reopening, enrolling after close-out, what cancelling or deleting keeps, and what students see.

Choose which offerings are tracked, follow up with completers, record outcomes and reasons, and export honest ACCET and ACCSC placement numbers for a reporting period.

Run Satisfactory Academic Progress evaluations and have students e-sign their Warning/Probation notices.

Accept applicants, enroll learners, mark completions, and withdraw — all from the Enrollments tab.

How Microsoft sign-in for employees is turned on, and how to merge a duplicate account into the right one.

Award a credential to someone who doesn't have an account — they verify by link and can claim it later.

Open a read-only profile to see a learner's activity, attach custom fields or documents, and import phone numbers from HubSpot and Airtable.

Set up badges to issue automatically when a learner attends an event or completes a course or program.

Build a Program, link courses, schedule a Program Section, and generate its course sections.

Apply or enroll in a Program, choose a payment option, and track payments and financial aid.

Set system-wide closure dates so scheduled section runs automatically skip days the org is closed.

Define reusable scholarships, review aid requests, apply custom or template payment plans, and settle payment issues.

Assemble a printable catalog: order items, add tuition, a cover image, closures, and export to PDF.

Produce a printable, accreditation-ready enrollment agreement for a program enrollee.

Put the CoiL calendar, campus clocks, and weather on a full-screen TV — and manage each screen’s link and settings.

Track catalog, enrollment-agreement, and cancellation/refund coverage (ACCSC or ACCET) against your current data.

Run prebuilt reports, build custom multi-source reports, export as CSV/Excel/PDF, and schedule automated email delivery.

Create an apprenticeship program, link the offerings that satisfy RTI, and build the grouped OJT + RTI competency checklist.

Create a reusable Course Template, build its curriculum (modules + content items, including headers and Pass/Fail assignments), fix an item straight from preview, switch between the Builder, Instructor and Student views, and understand how templates become scheduled Course Sections.

Put a field trip, tour, meeting or room hold on the calendar, see what is already in a space before you book it, and approve or decline room requests from Studio Holds.

See the year's Event Sections by lane or by room, how pre-apprenticeship cohorts line up with their bootcamps, and every room clash, in one view. Plan with drafts and convert them into sections, track the year against category targets and Manufacturer commitments, see its money and ETP service credit, and export the year as a PDF, Excel or CSV file.

Upload a SCORM 1.2 or 2004 package into a course; how completion and score feed course progress.

Bring pages, quizzes, discussions, links, and files from another LMS into a course.

Author an event, add scheduled sections (same time each day, weekly, or custom days with their own hours, plus rooms), and connect a Course Template so registrants auto-enroll.

Show pre-work before an ETP session and unlock the rest of the linked course when someone checks in by QR.

Design certificate templates (paper size, artwork, placeable fields), map badges to them or turn certificates off for a badge, and view, print, download, or email certificates from Issued Badges.

Connect Microsoft 365 or SMTP, edit the message templates, control which notifications send, and check the Delivery Log when something doesn't arrive.

Save the Azure app registration from IT, test which permissions it has, and sync company, location, department, job title and supervisor from Microsoft 365, creating accounts for employees who have none.

Invite users one at a time or by CSV, choose between Instructor and Instructional Designer, keep a personal email on file, and convert an account when someone leaves the company.

What the year picker scopes (and what stays all-time), how the revenue chart follows its source, and how to export the numbers behind any chart.

Step-by-step for staff: publish an internal-only training section so it appears on the ETP Training weekly calendar for employees — and how compliance with the yearly ETP training requirement is counted and reported.

Build the coursework in Course Templates (ETP Course on), then use New ETP training to create the event and its first section in one go, or build them by hand with the Training form, TechStyle points, Linked Course Template and an Active section, so the training counts toward the yearly requirement.

End-to-end worked example: edit apprenticeship/course/event details and curriculum, schedule a run in Events, and connect the course so registrants auto-enroll.