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The vocabulary used across the platform — especially how a course shell differs from a course section.

Update your profile, change your password, and set notification preferences.

How to verify a badge or certificate issued by CoiL Learning Center.

How to earn digital badges, view your wallet, and share credentials.

Browse, register, and manage your event registrations.

Enroll in courses, track your progress, and complete assignments.

Where a required waiver shows up, what it locks until you sign, and how to sign it.

Browse the published Training Catalog and record your acknowledgment that you have reviewed it.

Author, edit, and group reusable quiz questions and OJT/RTI competencies in one place.

Upload quiz questions in bulk using a CSV file in the course builder.

Build assignment rubrics in bulk by uploading a CSV file.

Format your course pages, descriptions, and announcements using Markdown.

How to take a quiz, time limits and attempts, scoring, and instructor-reviewed questions.

Sessions generate from the section schedule; marks autosave; tardies and early departures deduct clock hours per the System Policy or a per-section override.

The gradebook in syllabus order — open a submission to grade it, read a quiz attempt question by question, and score written answers in place.

Record each completer’s initial placement, track changes of company and position over time, and read placement-rate stats.

Run Satisfactory Academic Progress evaluations and have students e-sign their Warning/Probation notices.

Accept applicants, enroll learners, mark completions, and withdraw — all from the Enrollments tab.

Enable Azure single sign-on for employees, and merge a duplicate account into the right one.

Award a credential to someone who doesn't have an account — they verify by link and can claim it later.

Open a read-only profile to see a learner's activity, and attach custom fields or documents to their record.

Set up badges to issue automatically when a learner attends an event or completes a course or program.

Build a Program, link courses, schedule a cohort, and generate its course sections.

Apply or enroll in a Program, choose a payment option, and track payments and financial aid.

Set system-wide closure dates so scheduled section runs automatically skip days the org is closed.

Define reusable scholarships, review aid requests, and apply custom or template payment plans.

Assemble a printable catalog: order items, add tuition, a cover image, closures, and export to PDF.

Produce a printable, accreditation-ready enrollment agreement for a program enrollee.

Track catalog, enrollment-agreement, and cancellation/refund coverage (ACCSC or ACCET) against your current data.

Run prebuilt reports, build custom multi-source reports, export as CSV/Excel/PDF, and schedule automated email delivery.

Create an apprenticeship program, link the offerings that satisfy RTI, and build the grouped OJT + RTI competency checklist.

Create a reusable Course Template, build its curriculum (modules + content items), and understand how templates become scheduled Course Sections.

Upload a SCORM 1.2 or 2004 package into a course; how completion and score feed course progress.

Bring pages, quizzes, discussions, links, and files from another LMS into a course.

Author an event, add scheduled sections (with recurrence and rooms), and connect a Course Template so registrants auto-enroll.

Design certificate templates (paper size, artwork, placeable fields), map badges to them, and view, print, download, or email certificates from Issued Badges.

Connect Microsoft 365 or SMTP, edit the message templates, control which notifications send, and check the Delivery Log when something doesn't arrive.

Invite users one at a time or by CSV, keep a personal email on file, and convert an account when someone leaves the company.

What the year picker scopes (and what stays all-time), how the revenue chart follows its source, and how to export the numbers behind any chart.

Step-by-step for staff: publish an internal-only training session so it appears on the ETP Training weekly calendar for employees.

End-to-end worked example: edit apprenticeship/course/event details and curriculum, schedule a run in Events, and connect the course so registrants auto-enroll.